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Hilary Kelsh
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  • London
  • United Kingdom
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Occupation: Current Company
Artist/creative industries biz dev cons/mother/housewife
My Personal or Company Website
http://www.hilarykelsh.com
CV Summary: Where I've worked
Hilary Kelsh

Biography

With over 15 years experience in the creative and digital communications industries; the last 9 focused on business development through sales, marketing and pr; Hilary brings a wealth of both practical and strategic knowledge to businesses wishing to grow and consolidate.

In parallel to consultancy Hilary writes, arranges, facilitates and chairs a variety of business development courses and debate events for industry associations, publishers, networking and teaching bodies, such as:
NMK - www.nmk.co.uk
Wired Sussex - www.wiredsussex.com
Inspiral – www.inspiral.org.uk
Women In Media - www.womeninmedia.co.uk
SkillSet, SEEDA, SEMN and DTI www.skillset.org/interactive/business/article_4331_1.asp
Enterprise Hub Reading - www.readinghub.co.uk
Enterprise Hub Hastings - www.hastingshub.co.uk
01ZeroOne – Creative Learning Lab - www.01zero-one.co.uk at Westminster Kingsway College
The Research Centre - www.researchcentre.co.uk
BIMA - www.bima.co.uk
e-consultancy - www.e-consultancy.com. Hilary wrote and compiled The business development guide for e-consultancy published online in September 2003, up-dated in 2006.

In early April 2008 Hilary finished delivering the fifth run of the highly successful NMK Nirvana Business Development course, in Sheffield, hosted by Inspiral for 20 of their member businesses, http://www.inspiral.org.uk. The next NMK Nirvana Business Development Course will commence in Winter 2008 in London.

From April 2006 to January 2008 Hilary worked with Quba, http://www.quba.co.uk, a Sheffield based web development and digital communications agency, on a variety of strategic business development initiatives.

Hilary completed a ‘children online’ event for NMK in London in April 2007, which she wrote, developed and presented. She has also delivered one years mentoring and training SME’s on the SkillSetBusiness Development Scheme for Interactive Media and Computer Games Companies, through Wired Sussex.

From January 2006 to July 2007 Hilary was Business Development Director with The Glasshouse, www.theglasshouse.net and Second Chance Tuesday http://theglasshouse.net/content/sctlondon; an organisation run by a team of successful entrepreneurs and created to provide support, encouragement and inspiration to the entrepreneur
community and innovators across all sectors through high profile and premier, invitation only networking events, workshops and debates in London, New York, San Francisco, Prague and Sydney.

In early 2007 Hilary worked with Glass Partnership, http://www.glasspartnership.co.uk strategic brand and digital communications agency, to consolidate their business development plan and processes and to guide and mentor the business founders.

Hilary completed a contract with View www.view.uk.com, strategic brand and digital communications agency, to raise their company profile and develop new business opportunities. In another short-term contract in 2005, Hilary completed a business development overview for FRUKT www.fruktmusic.com, a music marketing specialist agency. Here she set up best practice new business process and qualification procedures, identified target prospects through research and analysis, target sector prioritisation and segmentation, pipeline generation and recommendations on which to build an integrated 12 Month Strategic Business Development & Integrated PR & Marketing Plan.


Prior to FRUKT Hilary was Business Development Director with AGENCY.COM www.agency.com an American full service creative web development agency totalling 350 people in 6 offices in North America and Europe, from June 2004 to March 2005. Responsible for leading all new business and sales activities for London office, Hilary created and implemented an integrated business development and sales strategy, lead qualification and pitch processes. In an ambassadorial role she represented agency.com’s London office at several industry events among which were The Marketing Forum 2004, Forrester Conference, New Media Knowledge, 01ZeroOne – Creative Learning Lab at Westminster Kingsway College and BIMA.

For the four years prior to her appointment with AGENCY.COM Hilary was a business development consultant, working with companies in the digital communications arena, guiding and advising on a variety of issues including sales, relationship development, pr and marketing.
Previous contracts have also been with n1media www.n1media.com and Client Focus www.clientfocus.com.

Before Hilary set up as a consultant she was Director of Marketing with Icon Medialab from August 1998 to April 2001, where she was responsible for overseeing all marketing and new business for the UK office of the Swedish based multi-national communications consultancy. Her role was also ambassadorial; she hosted and presented a number of industry events with New Media Knowledge, BIMA, The Institute of Directors and New Media Age. Prior to this, Hilary was Business Development Director at Modem Media Poppe Tyson, an American multi-national communications consultancy. There she set-up and co-ordinated a new business strategy and working methodology, whilst generating new business opportunities and relationships, again, she presented and hosted a number of industry events.

Hilary began her career in digital communications as an account executive with The Brilliant Agency, just as the internet industry started to get off the ground in London. Here Hilary raised company brand profile, via several high profile public relations initiatives and introduced new business opportunities whilst developing strong relationships with existing and new clients, partnerships and alliances.

Hilary obtained a BA(Hons) degree in Graphic Design at Central St.Martin's Collage of Art and Design, having returned to study as a mature student. She then freelanced as a designer and animator for six years for a variety of film and production clients including BBC Children's Television and BBC Youth and Entertainments, under Janet Street-Porter, where she designed stings, programme identities, short films and corporate identities.

Hilary is married to Dino Burbidge (Creative Director at Digital Outlook www.digital-outlook.com), they have two children and live in East Finchley, North London.

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Captain Kick-Back

Watch This Space!

Lebedev in the Money
It seemed at best an unlikely plan when it was announced last year that Alexander Lebedev and his team intended to move the Evening Standard from paid to free distribution. However after just 9 months the paper has begun making money. Doubling the print costs and bidding farewell to the revenue made from newspaper sales, in the middle of a recession no less, was a tremendously bold move. But research has shown that all those additional copies are actually being read, and the beneficial effect this has had for advertisers has seen the coffers filling up once more.

Captain Kickback says: “with politicians stopping you in the street and patting down your pockets for loose change before taking your shoes and sending you on your way, this switch to free distribution was an intuitive masterstroke. The Standard used to sell 1,600 papers at Oxford Circus on a good day. Today, they can easily give away 20,000 copies there. Although owned and managed by the same team, it’s doubtful that the ailing Independent will follow the Standard into free distribution, but there are bound to be some interesting changes afoot.”

Metr0
Associated spent a day in court recently, taking out an injunction against the humorous politickists who published a spoof version of their free commuter newspaper, Metro. Metr0, as it was called, drew attention to the new government’s stance on immigration law by leading with a fake story that Gordon Brown was being forcibly repatriated to Scotland. 20,000 copies of the paper were given out in central London, none of the paper’s other 32 areas of distribution were targeted.

Ad Decline slowing
Reports on ad spend for the first quarter of 2010 have shown that the news for local newspapers is still bad, but is getting worse slower than it has been of late. The amount spent on local press advertising Jan-March was 5.2% down on the same period last year. So far, so bad, but if you consider that Oct-Dec 2009 was 14.1% down on Oct-Dec 2008, things suddenly start to look like they might be bottoming out.

Captain Kickback says: “much of this almost-improvement will be due to classified advertisers finding the money once more to do more than just pay the wage bill and hope that nobody asks for the rent, however media mix is also playing a part here. Over the last 2-3 years many advertisers will have eschewed print media in favour of an entirely digital campaign. Now that the budget allows it, many will now be recognising the value of a more varied schedule.”

6Music
No real news for advertisers here you might think, but BBC 6Music’s 11th hour rescue is solid news for DAB broadcasting. The BBC’s commitment to raise the station’s profile and listener base rather than close it down is shoe in foot with the government re-opening discussions on a switch off date for FM broadcasting: if we are all finally going to make the switch to DAB, the Beeb will have a vital role to play in creating and promoting DAB content worth listening to. The station’s survival could also be seen as a victory for social media, as campaigns on Facebook and activity on Twitter contributed to the BBC Trust receiving more than 25,000 emails asking that the station be kept open.

Captain Kickback says: “we need to either conclude our ablutions promptly or get off the pot with all this DAB business. The technology is nearly 30 years old and we’re still arguing about the switchover. It’s chickens and eggs though- the investment in signal strength will only come when listenership is high enough, but listenership will only be high enough once the signal strength is sufficient for DAB car stereos to be worth having. While we’re on the subject, since it is necessary by definition that a chicken has to have been born from an egg, but not similarly inherent in the nature of eggs that they must be laid by a chicken, clearly the egg came first. Furthermore, since mutation occurs only during reproduction, it’s surely inescapable that the first chicken as we know it will have been born from an egg laid by a not-quite chicken. But I digress.”

The Manchester Wall has Fallen
Having the confidence and the business acumen to beat Murdoch to the punch and put a paywall around your website is terrific. Not realising that almost nobody will pay up to £60 a year to read local gossip and restaurant reviews on Manchester Confidential is a terrific way to alienate users, lose face all over the shop and save yourself the bother of having to send out invoices to advertisers. Publisher Mark Garner won’t reveal how many of ManCon’s 260,000 free readers signed up to be paid-for subscribers to his website, but having reverted to a free model, is no doubt relieved that instead of being termed ‘a failure’ in the trade press it’s largely being described as ‘an experiment’.

Captain Kickback says: “It’s both unfair and inaccurate to compare ManCon to the Times, but nuts anyway. So long as a similar product is available elsewhere for free, it’s difficult to see why anybody would pay for their news online. It’s a brave or foolish imaginary media superhero who suggests that Murdoch has it wrong, but nuts anyway. Forcing users to pay for content will put a huge dent in user numbers, impacting advertising revenue, and while people can visit the BBC’s offering free of charge, why wouldn’t they?”


If you would like more detail on any of the issues discussed in this email, your Space and Time contact will be delighted to help.

See You Next Time!!

Captain Kickback

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