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Woke up to an email from the founders of Crowdspring.com this morning saying sorry for the problems the site has been experiencing this last week. Quite refreshing to hear a sorry. The site is a great idea to put creative work and ideas out to tender, so I hope it all gets better soon.

Dear friends,

As you've probably noticed, we've run into a series of technical problems over the past 7-10 days. Because of that, we wanted to take a break from our normal newsletter to bring you a personal message from both of us. So let us start by stating it as plainly as we can: we're sorry.

There's no way to sugar coat it - the site's performance as of late has been poor. We've failed to provide you the crowdSPRING experience you've learned to love and we are both disappointed and humbled as a result. Please rest assured that we're aware of these problems, and we are doing our very best to fix them promptly. Everyone at crowdSPRING is focused on these issues and we won't rest until we have them resolved. Period.

We'll spare you the technical explanation of the problems we're having but, in the end, they're almost entirely related to the increased usage that the site is experiencing and they've had a cascading effect, touching everything from our database servers all the way down to our email notifications. We should have foreseen this possibility and built things with more flexibility in the event that we needed to scale more quickly than we anticipated. We were so focused on our refactoring project (which will have us roll out completely new code in the coming weeks) that we underestimated the extent of our growth. As you know, we've added more hardware servers, but this didn't address all of the issues with which we are now dealing. And we're now paying the price. This is undeniably a lesson hard learned and one we do NOT intend to repeat or ever forget. And most importantly we're embarrassed that we've put our credibility on the line with you.

We'll give you an update within the next 48 hours on where things stand and, in the mean time, we're certain that many of you may have questions about these issues and how they affect your projects. We encourage you to talk to us - we'll do everything we reasonably can to make sure that our failure does not impact you, so don't hesitate to reply to this email, write us personally, or contact us through the site. We consider everyone who has supported us this first year a friend and it's never fun to disappoint your friends. You have our personal promise, and the promise of every person who works at crowdSPRING, that we will work tirelessly to make things right and to regain your trust.

Ross and Mike
co-Founders

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Captain Kick-Back

Watch this Space Issue 44!!

Poor ABCs for Regional Press

The most recent six-monthly ABC figures were releasedrecently. Covering the back half of 2009, the numbers provide further evidence of the continued decline in circulation across nearly all local press titles. Among daily, weekly, paid and free titles the trend was overwhelmingly negative, which will put further strain on cashflow as newspaper sales and advertising revenues suffer. The Liverpool Echo suffered a 9.5% year on year decline, dropping below the 90,000 copies mark with its figure of 88,519. Business title the Yorkshire Post misplaced 5.7% of its sales as it slipped to 43,095, while the Glasgow Evening Times’ circulation dropped by 13.2%, to 59,365.
 
Commentators describe the decline as the inevitable outcome of a trend begun in the early noughties, wherein readers began to turn away from print media, finding instead their news, events listings and classified advertising online. The continued success of the Metro is also seen as contributing to the decline, while the impact of the recession has only exacerbated the situation.
 
Captain Kickback says: “The story stays the same here, but the numbers keep getting smaller, particularly in large cities where the commuter is king, people surf the web al desko and the Metro is thriving. It’s worth noting that one of the few titles to do well, the Dorset Echo, is not only a more rural title, but one which switched from evening to morning publication shortly before the period in question. Despite a brace of innovations and shrewd ideas like the shift of titles such as the Echo and the Birmingham Mail from evening to morning distribution, the paid/free model adopted by the MEN, or the Bath Chronicle’s move from daily to weekly distribution, it would be a brave media pundit who could offer more than an apologetic grimace to the regional publishing industry. Over a long enough timeline, the printed word will surely return to nought, as will we all.”
 
London Evening Standard Raking in the Readers

Another among those brace of press innovations that I mentioned earlier, the Evening Standard’s move to free distribution and huge increase in print saw dividends in the most recent National Readership Survey results. The number of people reading the average issue rose by 133% year on year, to a fairly impressive 1.39m: a figure well above the readership of the smaller national titles (step forward The Guardian, we know you’re there. And you FT, and bring the Indie with you).
 
As Russian oligarch (an alarmingly difficult word to type) Alexander Lebedev crosses the t's and dots the i’s, j’s and umlauts on his deal to buy the Independent, word is that a similar free model will be adopted there. Given the slow and lingering death being suffered by the beleaguered national lefty title, many there might find some significant solace in the turnaround achieved at Evening Standard towers.
 
Captain Kickback says: “Does the Cyrillic alphabet even use umlauts? Wouldn’t the contracts be written in English anyway? What on earth was I thinking? Does it really matter? Probably not. We’ll gloss over that and move on. Nobody noticed. It’s fine.” 
 
Congleton Chronicle, How Appt

Another of those new innovations in the press marketplace. The Congleton Chronicle has come over all technical and released its very own free app for the iPhone. The downloadable widget allows the user to browse an e-version of the first seven pages of the newspaper. The rest of the paper is available to people who opt to pay a subscription of £2.39 per month.
 
Captain Kickback says: “The Chron is the first newspaper to have its own branded app which gives access to the full version of the newspaper. The numbers are likely to be very small at first, but this is at least a move in the right direction. It’s also probably an idea to start demanding a position in the first seven pages if you use this title regularly!” 
 
Technophiles One & All 

The 2010 award for not entirely surprising statistic goes to a recent Microsoft funded survey, which found that young men are the heaviest users of the internet. Most use it everyday and describe it as the piece of technology they are most attached to. 99% of young men go online either everyday or nearly everyday, half of them using their mobile phones to do so.
 
25% of young men (‘young’ is defined as 18-44, I’m sure some of you will be pleased to know) claimed to check their emails before they get out of bed, while 18% look at social networking sites on their mobile phones first thing. 60% of this group visit a social networking site at least once each day, and 94% use email everyday. The strength of video on demand among this demograph is worthy of note: 73% of them watch VoD at least once per week.
 
Captain Kickback says: “Computers have made the move out of the spare bedroom and into the living room (or, it would seem, the bed). 25% of men aged 18-44 watch VoD in the living room while their partners watch television. We can buy video advertising on pre-roll networks, at a surprisingly cheap rate.” 
 
We’re All For The High Jump 

...if left-leaning thinktank Compass get their way. The quango philosphiserists recently proposed a total ban on all advertising in public spaces, all advertising aimed at the under 12s and restrictions on shopfront promotions. These musings have found resonance with recent pronouncements made by David Cameron about what he perceives as the sexualisation of children and the destruction of the family, brought about by the declining standards of the media.
 
Captain Kickback says: “It’s at most unlikely that anybody’s going to systematically dismantle a worldwide industry worth nearly £300bn, but in the race to say sensible things ahead of the general election, it’s probably inevitable that the finger of neo-Victorianism will get wagged at all and sundry.”

Did You Know…

The government’s Central Office of Information is the UK’s largest advertiser with commercial radio. During the run up to a general election, the moratorium on all forms of broadcast advertising by government agencies means that radio networks have a glut of airtime to shift. This can only be terrific news for you the advertiser as rates fall and the chances of free over-delivery increase drastically.


That's your lot for another issue. If you'd like any more information on any of these stories, you can either reply to this email or contact your Space and Time team.

See you next time!!


Captain Kickback

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